report a complaint

As a network service provider, PerfectBlueMobile.com only provides information storage space services, does not own the ownership, and does not bear the relevant legal responsibility. In view of the huge amount of information released by third parties on the platform, PerfectBlueMobile.com, in order to effectively protect the right holders and for the information which may be suspected of infringing on the legitimate rights and interests of the right holders, in line with the principle of effectively fulfilling the main responsibility of the website, opening up the channels for receiving and accepting the reports, and handling the reported information in a timely manner, and in accordance with the relevant laws and regulations, has formulated the present guidelines.

If you, as a right holder, believe that the information on PerfectBlueMobile.com infringes on your legal rights and interests, you may notify us in accordance with this guideline, and we will deal with it in accordance with the law.

I. Admissibility

The work related to reporting is handled by the Operations Department of Perfect Blue Mobile.

Second, the scope of reporting and complaint information acceptance

We accept illegal and undesirable information of the following nature published on our website:

(a) Opposing the fundamental principles established by the Constitution; endangering national security, revealing State secrets, subverting State power, or undermining State unity; or damaging the honor and interests of the State.

inciting ethnic hatred, ethnic discrimination and undermining national unity; undermining the State's religious policy and promoting cults and feudal superstitions.

Spreading rumors, disturbing social order and destabilizing society; and

(b) Insulting or defaming another person and infringing on his or her lawful rights and interests; and

Contains other contents prohibited by laws and administrative regulations.

Third, the report complaint information acceptance process

1. Publication of information guidelines for reporting complaints

PerfectBlueMobile.com Report to 2305938578@qq.com.

2. Notification of reported complaints

If a right holder believes that certain contents on the platform of Perfect Blue Mobile Phone are suspected of infringing his/her legitimate rights and interests, he/she can send a written complaint notice to Perfect Blue Mobile Phone. According to the Regulations on the Protection of the Right to Information Network Dissemination and the Provisions of the Supreme People's Court on Several Issues Concerning the Application of Law to the Trial of Cases of Civil Disputes over the Infringement of Rights and Interests of Persons by the Use of Information Networks, the notification of complaint shall contain the following contents:

2.1 Subject information of right holders and relevant supporting materials

(1) Individual complaints: The real name of the right holder, contact telephone number and e-mail address, contact address, photo or scanned copy of ID card (for Chinese nationals) or passport (for foreign nationals).

(2) Unit complaints: the name of the right holder, place of residence, contact person, contact phone number and email address, notice of complaint (stamped), business license (stamped) and so on.

(3) Complaints on behalf of others: In addition to the subject identification information and supporting materials of both the complainant and the right holder required in (1)(2) above, a power of attorney signed or sealed by the right holder is also required.

2.2 Content of complaints

(1) The complete title/name of the content complained of and the network address, description of the location, and other relevant information sufficient to accurately locate the infringing content.

(2) The type of rights infringed by the content complained of (e.g., right of information network dissemination, copyright, right of reputation, right of portrait, etc.).

2.3 Preliminary indications of what constitutes a violation

(1) Complaints of copyright infringement

A. Proof of copyright ownership: including but not limited to copyright certificates, trademark certificates, patent certificates, certificates proving the date of the work's first public publication or distribution, creative manuscripts, time stamps of the work's creation issued by authoritative organizations, and certificates of the work's filing.

B. Proof that the content of the complaint constitutes infringement: including, but not limited to, effective proof that the content of the complaint constitutes an infringement of the rights of the right holder, such as copyrights, trademarks or patents.

(2) Complaints of infringement of personal rights

A. Identify the specific elements of the information complained of that are alleged to violate the personal rights and interests of the right holder.

B. The fact that the content of the complaint constitutes an infringement of the personal rights and interests of the right holder and a detailed statement of the grounds for such infringement.

2.4 Rights-holders' guarantees

The right holder shall guarantee in the notification that the statements and materials provided by the right holder in the notification are true, valid and lawful, and guarantee to bear and compensate for all the losses suffered by Perfect Blue Mobile Phone due to the processing of the complained content according to the notification of the right holder.

IV. Process for handling information on legitimate reports and complaints

1. Upon receipt of a complaint about a website or an article, register it in a timely manner, formulate a solution to deal with it, and request the relevant department/channel to verify the situation.

2, after verifying that the reported information is true, within 24 hours to complete the feedback. As soon as possible in accordance with the law on the content of the complaint to be deleted or broken links and other processing. Make a report after the completion of the disposal, timely feedback to the informer, unable to feedback to be noted.

3. For the notification of complaints about the infringement of the right of the right holder to disseminate information network, Perfect Blue Mobile Phone can forward the notification of complaints to the service users in accordance with the law while processing the complaints. If the service user submits a counter-notice in accordance with the law, PerfectBlueMobile.com will forward the counter-notice to the right holder. If the right holder has any objection to the counter notification, according to the law, the right holder should and can deal with the dispute with the service user directly through administrative or judicial procedures.

4, involving the endangerment of national security, disruption of social order and other important information reported to the relevant authorities in a timely manner.

5, report acceptance and disposal of information formed in the process, should be organized and filed in a timely manner and do a good job of confidentiality.

6、PerfectBlueMobile.com has the right to suspend the processing of the complaint notification that does not comply with the requirements of the Guidelines until the right holder makes corrections.

V. Precautions

1. The right holder shall provide a scanned copy of the signed or signed written notification and relevant supporting materials. In order to ensure the authenticity and validity of the relevant materials provided by the right holder, Perfect Blue Mobile Phone Network may request you to provide the originals of the above materials when it deems necessary, and please cooperate with us in providing them at that time.

2. If the right holder has reasonable grounds for not being able to provide the original supporting materials, he or she shall provide a copy thereof (the copy shall be signed or initialed by the right holder).

3. If the supporting materials are formed in a foreign country or in Hong Kong, Macao or Taiwan, they shall be notarized and certified or other legally required certification procedures shall be carried out in the country or region in which they are located in accordance with the provisions of the law.

4、 If the right holder has filed an administrative or judicial dispute resolution procedure against the complainee, please submit the notification letter and relevant acceptance certificates and evidence submitted to the dispute resolution organization to PerfectBlueMobile.com, which will be conducive to the handling of the complaint.

VI. Manner of notification

1、 Perfect Blue Mobile Phone Website Reporting of illegal and undesirable information Email: 2305938578@qq.com